Public Non-Financial Apps Need read_users Scope

Hello Shopify Devs,

read_users access scope is locked very carefully. Shopify may have its internal company plans aiming something specific but I don’t think their plan is to block the developer of a live chat app from listing staff members in the dashboard so that each live ticket can be assigned to a staff member by the owner account. There are also other use cases of other developers that are not that deep.

Why is this scope so locked down? Also any workaround that will allow me the list of staff members with their name and email is appreciated.

Best,