Hi everyone, I’m currently seeing an issue with the timing of orders/paid webhooks being sent to my app. There appears to be a delay of 20+ minutes before the webhook is delivered. For example, in my dev dashboard I can see: X-Shopify-Triggered-At: 2026-04-28T12:43:11.254245052Z But above the pa…

Hi @Soufiane_Ghzal and all - following up here to confirm this should be fixed as of around 6 PM Eastern on the 28th. Just wanted to touch base with you to let you know this is resolved - sorry about the wait. Please let us know if you see any continuing issues pop up though.

Yes - big delays! Sigh of releif I’m not the only one!

Same here, I hope Shopify will react quickly

Hey all, thanks for raising this! We’ve received similar reports via our support channels and the right people are looking into it. In the meantime, can you confirm whether the issue is isolated to order-related webhooks or are other types also affected?

Hi @Donal-Shopify it seems the status page has not been updated! Shopify Status Welcome to Shopify's home for real-time and historical data on system performance.

Quick update: The Webhooks team are working to resolve this as quickly as possible. The Shopify status page has also been updated for this issue, so you can follow updates at https://www.shopifystatus.com/

We’re still seeing significant delays on orders/create webhook delivery.

Hey @chekdotdev - thanks for flagging this, and I definitely get why that would be concerning if you’re still seeing delayed order webhooks. The issue from April 28 was marked as resolved, but I’d be happy to take a fresh look at what you’re seeing here and check whether anything similar is happeni…

Orders/paid webhooks delayed by 20+ minutes

Webhooks and Events

Soufiane_Ghzal April 28, 2026, 2:01pm 5

Hi @Donal-Shopify it seems the status page has not been updated!

Products/create webhook missing or heavily delayed for productSet-created 100+ variant products

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Orders/paid webhooks delayed by 20+ minutes

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