For the last week, I am noticing a number of webhooks are not being sent. Specifically for the orders/create topic.
It’s not all the webhooks of that topic that are missing, but maybe 10% that are not being sent.
It’s hard to rely on the logs in the dev dashboard because I know they don’t show all logs. So the webhooks not showing there doesn’t necessarily mean they weren’t sent by Shopify.
I have been running this app for 5 years and never had that issue so it seems like something is happening since last week.
Anyone else seeing this issue? Anyone on Shopify’s side can help?
Thanks for your reply
I took orders/create as an example because it’s the one impacting us the most, but I am seeing missed webhooks across the board since ~last Wednesday (Nov. 26)
I assumed it was due to the BFCM load, but it’s a relatively high number of webhooks that are missed (as in it’s not just 1% of webhooks but more like 5/10%)
If no other developer is seeing that it probably means that it’s on my side, but as I mentioned we haven’t had that issue in the last 5 years (including during BFCMs) so I don’t really know why that would happen now
Anyway, if you see or hear anything that is helpful, please share it. And if you can get anyone on the engineering team to have a quick look, it would be awesome