Our server is integrated to receive the products/create
webhook event and save that product in our DB to show to the users in our frontend.
Problem
- Our user created a new product in Shopify admin UI and expected to see the product in our frontend but it didn’t show up.
- I checked the
Devivery logs for products/create
page in Shopify partners insights and found out that Shopify never even sent that event for this particular shop domain.
On that same log page, we do see Shopify have sent us products/create
event for other domain merchants. What could be the reason why this particular shop domain’s products/create
event is not even being sent from Shopify?