I’m unable to switch between organizations directly from the Dev Dashboard.
To access the correct Dev Dashboard, I have to first go to the Partner Dashboard, change the organization there manually, and then open the Dev Dashboard again.
Is this the intended behavior, or could it be an issue with the dashboard?
Hi @sebastian.pisula. What exactly happens when you click on “switch” in the image you shared?
Hello again @sebastian.pisula
So, what you are seeing is currently the expected behaviour, though I understand it’s a little counter-intuitive. Thank you for the feedback, I’ll take it back to the team.
Hey @Julie_Antunovic
Any update on this? We’re still running into the same issue.
We’re a partner organization that works with multiple retailers. We can access our own Partner Dashboard and Dev Dashboard without any problems, but one of our clients has asked us to help with an app they created under their organization — and we have no way to access their Dev Dashboard.
Is there currently a supported way to collaborate on apps across organizations? Or is the only workaround still switching orgs through the Partner Dashboard first?
@Tiago_Ramalho you are probably experiencing something else: there is no way right now for collaborators to access the Dev Dashboard for merchant clients. This is a gap in our capabilities that we are aiming to close.
Hey Terence,
I understand that, but I actually have a user account in the merchant account.
The problem is that even when they share the dashboard URL I can’t access it. The user is the same in my partner account and in the merchant account but it seems that way I can’t access their dev dashboard.
Is there any way for me to access it?
I’ll dm you to get some more details and take a look.
