Possible Issue with Shopify API - Connection Reset Error even though I still have credits

GraphQL Admin API Troubleshooting
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Over the past few days I have been having technical issues with my connection to Shopify’s Admin API via GraphQL. The issues range from “Connection resets” to “incomplete Data Transfers” and even “Routing Issues”. Has anyone else been experiencing this?

I have made sure to throttle my requessts and manage my credits properly to never go below 500 credits. However, I am still getting connection rests when I have 1995 credits available. I have also made sure to only sync with Shopify once a day to avoid spamming or behaving like some DoS attack. What could be the issue?

I tested my internet connection with our ISP and no issues have been detected. So what else could be the problem?

PS. the issue is mostly around metaobjects

1 Like
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Hey @Daniel_Ohara - is this still happening? I haven’t seen other reports of this internally.

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I haven’t had this issue in the past 3 days

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Great to hear - I’ll mark this as solved in that case, but if it happens again you can post here and tag me.