I’m encountering an issue with the new Thank You page in Shopify Checkout Extensibility. When a customer accepts a post-purchase offer, the item does not appear on the new Thank You page immediately after purchase. However, if I refresh or revisit the Order Status page later, the item is displayed correctly.
Interestingly, this issue only occurs with the new Thank You page. On the older Thank You page, the post-purchase item appears as expected in both the Thank You and Order Status views.
Is anyone else experiencing this issue? Could this be a caching delay, or is there a specific change required to support the new Thank You page layout?
Any guidance would be appreciated. Thanks in advance!
We are seeing this behaviour as well. The updated order is not appearing on the thank you page (when the thank you page has been upgraded to extensibility).
Thank you for the update. We appreciate you tracking this issue and look forward to the resolution.
We’ll wait for your response and are hopeful it will be resolved soon.
Hey @avocadomayo can we please get an update on this? It’s affecting every single app using the checkout interstitial page. Order Editing, Aftersell, Rebuy, Zipify etc
Hi all, thank you so much for your patience on this one. We’ve rolled out a fix today and are monitoring. Could you let us know if you are still able to reproduce?
do you have any updates on this? It’s basically preventing us from launching our app and onboarding customers.
