I receive several offers every week to generate reviews for our app from “real” Shopify stores. Is Shopify aware of this problem that affects the integrity of the entire app store ecosystem and what, if anything, is being done to address it? Is there somewhere that these emails can be forwarded to b…

Hi Ron, Thanks for flagging this here - the Shopify App Store team is aware of this activity and have systems in place to detect and action against fraudulent reviews.

Just following up on this again @ronpadz - our governance team suggested using the Report a partner violation form to forward us details on the emails you’re receiving (eg: email address, links, etc).

Hey, has there been any progress on this? Reporting still seems to go nowhere, and there’s not even an inbox where we can forward these emails. It really feels like the issue isn’t being taken seriously.

This thread is exactly why I built AppCanary. The fake review service emails are one thing — but the scarier problem is when someone actually starts leaving coordinated 1-star reviews. By the time you notice your rating has dropped, the damage is already done. AppCanary watches your app listing ar…

Proliferation of fake review services

Shopify App Store

Soufiane_Ghzal May 26, 2026, 9:49am 6

FYI - there is a follow up discussion right here: Is Shopify actually addressing the fake review problem?

Topic		Replies	Views
Fake review emails - how about setting up an email we can forward them to? Shopify App Store app-store	7	311	November 14, 2025
Fake reviews on multiple apps Shopify App Store app-store	0	496	February 22, 2025
Is Shopify actually addressing the fake review problem? Shopify App Store app-store	136	3843	August 26, 2026
Shopify App Partner Violations - Are reports being monitored? Shopify App Store app-store	5	177	June 11, 2026
Concern about suspicious/fake reviews for apps promoted on the Shopify App Store homepage Shopify App Store app-store	3	88	July 4, 2026

Proliferation of fake review services

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