Redirecting to Blank Page After Receiving Shop Access

Hi everyone,

I was recently given access to a Shopify store by a client. However, when I try to register or log in using the link they sent me, it redirects me to a completely blank page.

Has anyone experienced this issue before? I’m not sure if it’s a permissions problem or something on the store’s side (e.g. settings, theme, or app conflict). I’ve tried clearing my cache and using different browsers, but the problem still persists.

Any suggestions on what might be causing this or how to resolve it?

Thanks in advance!

Hi - do you know if this is only happening with this one specific store or any store that sends a collab request?