licraw
February 27, 2025, 9:24pm
1
I have classic accounts on my store. The order confirmation email uses the order_status_url variable to send the user to the order page.
the order_status_url is going to the Shopify-hosted new customer accounts order page instead of my classic liquid orders page.
Why would this variable point to the new accounts URL when I have not opted in?
Hi licraw,
Connecting with the relevant product team to see if this is expected behaviour.
curzey
March 10, 2025, 6:13pm
4
I believe you can keep the legacy accounts while still having the upgraded order status page, but I’m not entirely sure—I’m on my phone right now.
Does this message appear under Checkout settings?
EDIT: I just tested it—you can absolutely have legacy accounts and the new Order Status Page simultaneously.
licraw
March 14, 2025, 4:33pm
5
Thanks guys - only concern is the new orders screen allows users to get to the new account screen as a classic customer or guest and be enabled to create a new customer account
Very edge casey though. Thanks!