We’ve enhanced Sidekick to intelligently recommend apps based on merchants’ needs, provide comparison and feature highlights, and enable direct installation through conversations.
Admin is where merchants do work, and many start their app discovery journey there. Providing contextual app recommendations within their workflow is critical to their success.
Now your apps can be discovered by merchants right in their workflow, recommended through Sidekick conversations when there’s a perfect fit for their business needs. To simplify app discovery, guided search and comparisons in the App Store will soon retire.
This is just the beginning of our apps + Sidekick vision. We’re making sure great apps get found by the right merchants at the right time.
That’s a huge update. Shopify is really going for the agentic way.
Curious to know how the recommendations work. For example, if I search for “what are the best upsell apps”, is it gonna identify the keyword from the question, search that on app store and recommend the first 3 or is there anything else going on in the engine?
This is awesome! Thoughts on adding the ‘App Introduction’ to the recommended app previews like how you already do in other areas when you recommend apps?
The recommendations that are generated are based on the merchant’s request, and the specific merchant needs. Generated recommendations can vary based on the merchant’s business and context.
Thanks for flagging this! We’re looking into it.
To answer your questions about reporting issues, keep posting them here. The relevant teams are all monitoring this channel for questions/feedback.
Totally understand the value of tracking install attribution from this new surface. In general we want to give more visibility into installs happening beyond the app store. We’ll share more when we can.
