Some products aren’t visible in the product grid

Products and Orders APIs
1

In the admin, some products aren’t visible in the product grid. I can only access the product details by searching for the SKU in the inventory.
The products are displayed correctly on the front end.
All products were created with the API, and the API response for each product created has always been correct.

Is there a way to update the product grid in admin?
Thanks
S.

2

Hi - was there any differences in how you created the products for the ones that are appearing? If you query the missing products, are their status set to ACTIVE?

3

No difference, the products are active and visibile in frontend.

Thanks

S.

4

Are the products part of a combined listing?

5

no, they are simple products.

Thanks
S.

6

Can you share the mutation you used to create the products (removing any sensitive data) and share the store url?

7

We used ProductSet productSet - GraphQL Admin
This is the URL of the site:

8

Did you use the mutation exactly how the example is structured?

mutation createProductAsynchronous($productSet: ProductSetInput!, $synchronous: Boolean!) {
  productSet(synchronous: $synchronous, input: $productSet) {
    product {
      id
    }
    productSetOperation {
      id
      status
      userErrors {
        code
        field
        message
      }
    }
    userErrors {
      code
      field
      message
    }
  }
}
9

Yes, we’ve used the same method to upload products to other projects as well, and it’s never happened.

Thanks
S.

10

I discovered there is the same problem with the customers, there are users imported via API that are not visible in the customer grid and that I cannot insert manually because the email is already entered

11

We have used:
https://shopify.dev/docs/api/admin-graphql/latest/mutations/customerCreate