Third level domain and shopify

Partner Discussions
1

Hi

I need to publish a store on a 3rd leveldomain let’s say shop.domain.com

I can’t cname my host record to shops.myshopify.com. or I will not be able to handle spf record (ad txrt will follow cname in dns).

The solution could be pointing at a specific IP with a A record.

Is that the correct solution? which ip address shoud I use? will it be safe in the future and never change?

thx in advance, Luca

2

Hi,

I’m not sure what you mean by saying you can’t use CNAME records, as it won’t be able to handle SPF records. However, if you’re looking to connect a custom domain, you can go to https://help.shopify.com/en/manual/domains/add-a-domain/connecting-domains for a complete list of setup instructions from specific domain registrars, including the A record you’re looking for.

3

Hi Seth

if I cname shop,domain,com to whatever,domain,net the spf record will have to be a txt record for whatever,domain,net as per RFC 2181, 10.1 (for example Understanding SPF and CNAME Records for Emails | by adil | Medium - chapter cname and spf record).
spf is critical because mail for store will be sent as something@shop,domain,com

I’ll already saw that help page, they all talk about domain having @ pointed to an A record and www cname to shopify… but I will not have a www (site will be shop,domain,com)

So my question could be rewritten as: it is safe for me to have my shop pointed statically to 23.227.38.65 instead of a canem to shops.myshopify.com?

thx a lot, Luca

(sorry for using , in domain names but this forum does limit domain names in post (???)

4

Hi Seth

my store address will be shop.domain.com and mail from the shop will be sent from mail@shop.domain.com

if I cname shop to shopify, txt should be set on shopify as per [RFC 2181, 10.1] where a CNAME cannot exist with a TXT on the same record

so my question could be simply translated in: “may I configure shop in my dns to a A record pointing at 23.227.38.65 ? I already know it works because I tried using my local hosts resolution, but will it be safe for the future?”

thax Luca

5

Oh right, gotchu fam.

My own records only show that 23.227.38.65 was introduced 3 years ago? I guess whichever IP is presented on the manual page and you use, you’ll keep it.

Will it be safe in the future and never change?
I’m not sure, but I still have stores statically connected to 23.227.38.2x and 23.227.38.3x for 10 years now :saluting_face:

6

thank you Seth, really appreciate your suggestion… the support bot on the plus support page states the same ip

I’ll go with that

Luca

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