This mutation is unavailable at the moment. Try again

New GraphQL Product APIs
1

Lately, our app sees quite a few messages This mutation is unavailable at the moment. Try again. when using productSet in bulk mutations. And indeed, trying again seems to fix the issue.

I have seen similar topics in the forum, but not exactly with the same error message and they were related to media IDs.

Is there anybody here with the same issue?

If Shopify staff is interested, I have tons of request IDs I can share.

2

Hey @AppsByB :waving_hand: - that is odd, thanks for flagging. Out of curiosity, would you be able share an x-request-id from the API response headers for an example of where you see that “try again” error message?

I can take a look in our logs to narrow down what might be happening there. Just out of curiosity, are you running multiple productSet mutations one after the other in synchronous mode?

I can’t say for certain, but I am wondering if it may have to do with concurrency configuration on our end. Happy to look into this further for you though!

3

Hi Alan,

Here are some request IDs from yesterday and today:

May 22nd, 880d6382-a455-48ef-b80f-2b208fc0456e-1747989006
Today, 2be08902-7764-4846-969e-13d568082a68-1748007889

Since the same ID is listed for each error in the JSONL bulk file, I assume it’s the ID of the bulk mutation.

It happens on multiple stores in our app. I manage plenty of other apps with bulk mutations, somehow it doesn’t happen there.

My feeling is that it’s related to images, because that’s the only thing in this app that could be unstable.

4

Thanks @AppsByB - I’ll look into this further on my end here and loop back with you once I have next steps - speak soon!