Unable to test custom app on development store, or even to install it
my question: How do I get it to appear in the left-side menu so I can use it?
I have an app “sd31d” which is running fine when hosted via ngrok on my desktop. I am attempting to generate a production app from the same codebase hosted on Heroku. I can generate and install the code in a Heroku
In Shopify partners, I have several development stores and one real store. Here is the stranddesigner6 development store. It shows a history of attempted installation and uninstallation of another app, sd27.
If I login to the store, none of my apps are showing. I tap “Apps” on the left menu, then tap Apps and sales channel settings, get this list that does not include my app
Looking through your posts, I can see you’re trying to test your custom app “sd31d” that you’ve moved from ngrok to Heroku production hosting. What I’m seeing is possible confusion steming from how different types of apps appear in the Shopify admin.
What’s happening is that the app you see in the “Develop Apps” section of your development store is actually a different app than the one you created in your Partner dashboard, despite them having the same name. Apps created directly within a store appear only in that “Develop Apps” section, while Partner-created apps (like your Heroku-hosted one) should appear in the main “Apps” section after successful installation. For more on the differences between app types, see: About app distribution
Since your app isn’t showing up in the main Apps section, and you’re getting a 404 when trying to install it, there’s likely an issue with your authentication process. Your OAuth flow isn’t completing properly, which is why the installation appears to begin but never finishes.
To fix this, you’ll need to verify your authentication setup using the guide at Enable Shopify-managed installations for your app. You can also check which stores your app is currently installed on by viewing its details in your Partner dashboard; just click on the app name.
