We have some merchants that are getting the following error on many of their subscriptions’ billing attempts but there’s no extra information around it. I can’t seem to find what would cause it or how to resolve it.
"processingError": {
"code": "INVALID_PAYMENT_METHOD",
"message": "PaymentServiceClient::Error: Too Many Requests",
"__typename": "SubscriptionBillingAttemptGenericError"
},
Sometimes it resolves itself with a retry and sometimes it doesn’t.
Here’s an example billing attempt ID: gid://shopify/SubscriptionBillingAttempt/59860779186
Any guidance from Shopify on what to relay to merchants in these cases would be great and any ideas how to avoid and/or resolve it would also be appreciated!
Thanks in advance!
Brian