We are facing an issue when uploading two different PDF files as line items on the product details page. The PDF file sizes are 16 MB and 14 MB. When we try to add the product to the cart or proceed to checkout, we receive the following error message:
“411 Request Entity Too Large”
Hey @Shrutika_Lokhande,
We are going to need a few more details to help us troubleshoot.
Specifically,
- The full API query or mutation with personally identifiable information (PII) removed
- Detailed replication steps and time when issue appeared
- The API version and any error messages that are appearing
- Relevant screenshots or videos to illustrate the issue
Hey @Shrutika_Lokhande, Are you still experiencing this issue, or can I mark this as solved?