Hi there,
We’re working with a beauty brand who have beauty kits, for example a parent product which is the container followed by X amount of products as sub products (bundled)
They also receive some free gifts for specific Kits.
The problem we’re facing is that when a customer adds 2 different kits, the free products set up as automatic discounts for each kit aren’t all being discounted.
Here’s the set up:
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Master Product (parent product)
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Sub products (kit items)
-
Free gifts (Set up as an automatic BUY X GET Y FREE)
So say We’re running Product X with 3 sub products. You quality for 5 free gifts.
Then we have product Y with 2 sub products. You qualify for 3 free gifts.
It’s only discounting the Product X free gifts and not the 2nd kit.
Sorry if this isn’t explained well, I’m trying to avoid sharing the actual store we’re working with to the public.