We’re building a custom dropshipping marketplace where suppliers connect their Shopify stores or Woocommerce store to sync products, inventory, and orders.
Customers purchase products on our marketplace, and not through Shopify. We want our Shopify suppliers to be able to see orders in their shopify store without login to our platform so they can see the order and ship it while staying in their shopify ecosystem.
Now when we submit this app, shopify has suspended our app review for 10 days as they considered it as sales channel and told us to implement shopify cart/checkout which doesnt make sense as this is just for data integration purpose.
Is there another app type that’s more appropriate for this use case? Can anybody help in getting our app approved so we can try our hand at becoming the next big thing. Dont forget this is helping Shopify suppliers staying in shopify store ecosystem and manage sales from other marketplaces without leaving shopify.
Hey @Shalin_Jirawla - thanks for reaching out. Just confirming a couple of details, since allowing suppliers to see external orders doesn’t necessarily make an app a sales channel by itself.
Are you creating actual Shopify Order or Draft Order records so they appear in Shopify’s native Orders and fulfillment workflows, or only displaying the marketplace orders inside your embedded app?
Are Shopify products and inventory published to your marketplace for customers to purchase, or is the integration limited to viewing external order data?
If you’re only displaying external orders inside the app, that distinction may be important. If you’re publishing Shopify products to the marketplace and creating Shopify orders after an external checkout, that broader flow is likely why it was classified as a sales channel.
Let me know how those two parts work and I can try to share a bit more specific guidance on the appropriate app type. Hope to hear from you soon!