For a given product, why would it show “sold out” when viewing through the online store view of a development store, but there is inventory when i look at the product in the admin section, both “on hand” and “available”? I can create a new order when logged in as an admin, add the product to an order and send a fulfillment request. However, when viewing the online version of the store it shows sold out.
Should I be able to add 2 different products to an order, that are using different fulfillment locations?
Hey @Randal_B - there are a few reasons this could happen. I’d double check to see if the fulfillment locations you expect to pull inventory are from are set to fulfill online orders and to see if you have any market/catalog settings that might prevent someone from buying it (like for instance, you’re testing from Canada, but your shop’s Canadian market doesn’t allow a product to be sold).
Hope this helps a bit, if you’re still seeing the issue after checking, feel free to ping me and I can take a look.