Hello! I’ve been trying to withdraw the money from my collab here for over 6 months, but when I get to the page to fill in the information, it gives an error. I’ve tried everything. Please, can someone help me? I can’t get in touch with anyone from this platform.
Thank you
Rafaela
Hey @Rafaela_Wieck 
- thanks for reaching out. This forum is dedicated to questions and discussions about our developer tools rather than payment issues with collaborations.
If you haven’t already, I’d reccommend reaching out to our merchant-focused Shopify Community forum directly. If you’ve already tried contacting them there though, please let me know and I can try to help further, but I would need more details, like which merchant you were working with, and any error messages you’re receiving (you can find more information about Collabs payments in our help documentation).
Hope this helps a little bit!