A newly launched app appears to have copied almost everything from our app listing, including the listing content, pricing structure, and even the listing images.
I understand that apps in the same category may have similar features, but copying the entire presentation, wording, pricing, and visuals feels unfair to teams who have spent years building, testing, and improving their product and brand.
Has anyone faced something similar before? Would this be considered a violation of Shopify’s app listing or partner policies, and what is the right way to report or handle this?
PS: ho! Not only the listing. Every word inside the app as well. 
The same thing happened to and Shopify didn’t do anything except make me jump hoops.
At first they tell me to contact partner support, then partner support told me to submit my request through their DMCA link, then the legal team said they couldn’t find my original content in their listing, even though they even copied white spaces and grammatical errors.
TLDR Shopify is 99% likely to play blind. Depend on your app revenue and your competitor size, you should probably just hire a lawyer and submit a formal cease and desist letter.
In my case I got lucky because my competitor app is just bad, and their existence makes my niche less attractive to new comers. The one losing in this situation is actually the Shopify app store.
Here’s my related post:
Thank you for sharing this @David_Arbias. This is honestly worrying, but also helpful to know what to expect. The fact that even typos and spacing were copied in your case and still it became difficult to get action is concerning.
When copy-paste apps are allowed to exist without action, it is not just the original developers who lose, but the quality and trust of the Shopify App Store as a whole.
Hi @swetha_G
Have you already submitted a report about this via the “report a partner violation” form: Report a partner violation - Shopify
If so, I can connect with our governance team to ensure it’s on their radar.