I’m only posting here because I’ve already tried submitting this in both these places:
Basically my problem is that a company has copied both our app listing and embedded app dashboard.
The copy is so obvious that they even copied typos, e.g. “necesssary” with 3 s’s.
We’ve already reported them to this link: Report a partner violation - Shopify
But after a week governance replied that we have to submit a DMCA.
When we try to DMCA here:Copyright infringement notice - Shopify we get only automatic replies.
After contacting support, they said we actually have to resubmit another report here: Report a partner violation - Shopify
At this point I’m not sure what to do anymore.