Hi Shopify team, You’ve said Shopify is going AI firs, here’s an easy win: filter out the constant spam emails offering fake reviews and installs. Suggestions: Use AI to detect and block these messages before they reach us. Hide our support email from public app listings. Thanks!

Thanks again for your feedback. I’ve shared this with our platform abuse teams and they are looking in to improving this experience for developers. Continuing to report this when you see it is the best way to let us know this is affecting you.

AI First? Make the "fake review" support emails stop :)

Shopify App Store

daryl November 13, 2025, 6:44pm 11

Hi @KyleG-Shopify ,

No change really - it’s up and down. A couple yesterday, and a couple today. Can go a few days without getting any, then a few more will come through. Today’s example:

Topic		Replies	Views
Fake review emails - how about setting up an email we can forward them to? Shopify App Store app-store	7	191	November 14, 2025
Proper channel to report fake merchants soliciting for fake reviews/spam Shopify App Store app-store	3	117	October 27, 2025
Urgent: Experts Directory - Fraud/Phishing Scam & Impersonating Shopify Experts Community Feedback	29	1148	April 15, 2026
Is Shopify actually addressing the fake review problem? Shopify App Store app-store	31	870	April 15, 2026
Proliferation of fake review services Shopify App Store app-store	4	211	March 16, 2026

AI First? Make the "fake review" support emails stop :)

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