Shopify blocked sending collaborator requests for identity verification, which is failing on every document provided. anyone has a solution?
There’s no solution, and I’m amazed how the forum is not flooded with posts about this.
My suspicion is that either people found a an alternative way to help users since Shopify just decided to break this feature for everyone or they are slowly rolling it out and we got unlucky to be blocked first.
@David_Arbias thanks for confirming, at least I know it’s not just us. We ended up working around it by having the client add us as staff instead of going through the collaborator request flow.