App showing “Not compatible with Markets” warning — Need clarification

Shopify App Store
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1

Hi everyone,

I’m developing a Shopify app and during installation, Shopify shows this warning:

Unsupported features
“This app is not compatible with Markets, which may affect how some features work and lead to incorrect behavior.”

App details:

Scopes: read_orders, read_products, write_discounts, write_metaobject_definitions, write_metaobjects, write_products, write_themes

Using orders/create and refunds/create webhooks for analytics

Revenue tracked in shop (store) currency only

No manual checkout price manipulation — Shopify handles pricing

App deployed multiple times, but the warning still appears

I’m trying to understand:

What typically triggers this Markets incompatibility flag?

Is this related to theme extensions or write_themes scope?

What is required for an app to be officially Markets-compatible?

Any guidance would be greatly appreciated. :folded_hands:

2

Hi @Ronnie

Are you using API version 2025-04 or newer for all API calls (GraphQL and REST)?

4

I am using api_version = “2026-01”

5

Hi - is it possible you made a call to an old API version, which has triggered this warning?

6

I’m currently using API version 2026-01 in my app configuration, so it shouldn’t be calling an outdated API version.

The only place where market information is used is reading the current market ID from the storefront (Shopify.market.id) and passing it to my app proxy for bundle logic.

The app doesn’t modify Shopify Markets configuration or use the Markets API directly.

The install warning still appears saying the app is not compatible with certain markets. However, the app works normally and I was able to submit it for review.

7

You could try deleting the app from the Partner portal and then recreating it.

8

Hi Guys we have updated our app to use 2026-04 APIs around 10 days ago, but we are still seeing “Marked Compatibility” Warning, is there any way to see which exactly API is being called using older version, Dev Dashboard does not show any outdated calls being made