Question regarding update to 2025-04

Markets
1

Hi,

we have updated our app to the latest version 2025-04 and are still encountering the warning message “This app is not compatible with Markets […]” when installing the app into a store.

As I understand it a freshly created development store (created after 01.04.25) already has the new markets enabled.

For the update process we have

  • updated all shopify-related npm packages to the latest version
  • Adapted the library imports so imported files originate from the 2025-04 directory
  • In the partner portal we have set the version to 2025-04 (latest) and released this version
  • We set the webhook version in the app.toml to 2025-04

Despite these steps the warning message is still being displayed when installing the app. Are there any steps we are missing? Is there any way to find out what else we need to update to be compatible?

Thanks in advance

1 Like
2

Hello Alexander, an app will be deemed compatible if it has only used the 2025-04 version in the last 7 days. When was the last time your app issued a request to other versions?

1 Like
3

Thanks for the quick response. We updated on 04.04. so most likely the last request with an old version occurred on that day. So we can check again on 11.04.

4

We’re experiencing the same. Thanks for raising this, @Alexander_Merker and for the insight, @Juan_Hoyos!

It would be great if the warning disappeared instantly when using the new API version, instead of waiting 7 days, especially considering that a public app can’t even use a new version until it’s officially released and no longer unstable.