Hey!
So we’ve submitted our Public App (DashThis) for approval a bit over 2 weeks ago and it’s still stuck at the first step, which is “We’re assigning a reviewer to your submission”. Just wanted to know the usual wait times for that & if it’s normal.
Thanks!
-Marie
Hey Marie,
We currently have a large backlog of app reviews in progress, so that’s the reason for the delay.
qboxus
March 25, 2026, 5:23am
3
Ours has been stuck for the past two weeks. Could you please let me know the current status and when you first heard from them?
Luke
March 25, 2026, 8:34am
4
There is currently a high submission of apps so delays are to be expected, please refer to the below post:
Developer Community
We’re seeing more of your submissions than ever, apps that solve unique problems for merchants, and we’re genuinely excited about what you’re building.
That said, we want to set expectations: review times are longer than usual right now, and we apologize for the wait.
We’re actively investing in improvements to the application process. We’ll keep you updated as those changes roll out. In the meantime, a few reminders:
Your submission is in the queue
Every s…