The embedded Shopify apps load correctly when navigated from the Shopify admin. However, performing a browser refresh results in a blank page. It appears the app initialization logic does not run properly on direct reload.
This is occurring for specific stores, managed to reproduce it on two dev stores also on your Shopify Inbox app.
Here is a video showcasing it elliestorebox · Inbox · Shopify - 6 March 2026 | Loom
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It’s happening in production exactly with 2 of our apps as well (and also with native Shopify apps like Search and Discovery). When clicking the navigation link to the app opens, but when refreshing the page it keeps loading endlessly with a blank page.
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Facing the same issue on all of our apps..
Facing the same issue across our apps and others.
We are facing the same issue. It actually happens with all apps even Shopify apps.
@Henry_Tao might this be related to some update to app bridge?
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Seems to be happening to all apps.
Same issue, in my case it happens when trying to redirect to billing page within the app.
From my tests this does not occur on all stores, but it impacts all apps and redirections. The concern is that it also affects the redirection after the charges are confirmed. @Liam-Shopify tagging you here if you can escalate.
Same issue here. It only works when navigating from let’s say Home to an app. But refreshing the page when viewing an app will result in a blank page.
This is also breaking app installs
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Seems like similar issue to this one which happened about a month ago : Redirect loop if I press enter on the address bar to load the app again
this problem happens in our apps as well. Anyone in shopify aware of this ? @Liam-Shopify
Facing the same issues as well, merchants are unable to navigate to other pages in the app, the app does not seem to be loaded in the Shopify Admin
For what it is worth, I am seeing the same thing. We are also seeing sometimes navigating from one app to another that is also fails to load.
Same here. iGraphQL, for instance. And it’s breaking installs.
Seems like related: Embedded apps show blank page on Chrome 145 direct page loads · Issue #551 · Shopify/shopify-app-bridge · GitHub
I had a long chat with Shopify support about this last night, the support agent was able to replicate the issue and we collected all the debug information we could. He’s passed the information along to the dev team, hopefully the fix happens soon.
I’ve shared this to our technical team with all the details you provided—the fact that it’s happening to you and two others across different locations, started around the same time, and affects all your embedded apps tells us this is something on our end that needs to be fixed.
Hi folks, we have deployed a change that should resolve this issue.
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Thank you! Just tested and it fixed now 
What is the recommended way to prevent against this for the future. We built an app that is doing a critical function in the shopify POS system we’re using in a busy store. We can’t have things break on us like that?