Bulk Operation Failing with INTERNAL_SERVER_ERROR

GraphQL Admin API Troubleshooting
1

Hello Shopify Community,

I’m an app developer, and over the past day, we’ve seen bulk operations fail with the error code INTERNAL_SERVER_ERROR for some stores. For most stores, the issue resolved itself after 4–5 hours. However, we’re still facing the same error for one particular store.

Could anyone share possible reasons why a bulk operation might be marked as FAILED with this error?

Here’s one of the request IDs for reference: e9536554-cd8c-4f11-bbde-0d1c0f4e612a-1756353298

If additional details would be helpful, I’m happy to provide them.

Has anyone else been experiencing similar failures recently?

Thanks in advance for your help!

2

Sorry to hear that, sharing as many request IDs as you can gives more context for Shopifolk to work with.

Did you also contact Partner support?

Also, could you share a sample query alongside the request ID? That would help give even more context.

3

The issue was resolved the same day. Thank you for your support.