Can't access dev dashboard "403: Forbidden"

I’m an owner for our partner account but I can’t seem to access the dev dashboard:

  • Accessing dev.shopify.com/dashboard/ shows a 403 forbidden error
  • Hitting “Apps” on the partner dashboard does not show a “Start using your dev dashboard” link

Am I missing a step?

Your organization has probably not been migrated yet. If you are still seeing your apps in the Partners Dashboard then you have not been migrated.

hi @TerenceShopify . can you let us know if you know the planned timeline for migrating all organisations?

I see the same error when I visit the dev dashboard. But I am the account owner. Why do I need the Build and manage apps permission?

The partner dashboard also hides my original function section. Now I can’t see the function logs.

Hi @Benny_Chan

Looks like this was a temporary issue while the migration process was taking place, and seems like you have access now:

Hello, I’m having the exactly same problem as @Benny_Chan

@TerenceShopify can I kindly ask you also to I don’t know, migrate my account? At the moment Im totally blocked with any development. I cant access the dev dashboard nor manage the app directly from Partner Portal as previously

Hi @Aleksander_Laurowski

The migration of all partner accounts has finished so you should be able to access the dev dashboard without needing to take any action on your side. Are you also seeing a 403 error?

I’m still unable to access the dev dashboard. It was down, then up, now down again.

@Liam-Shopify
Not only I cant see 403, for some reason my partner account seems to be removed… Partner Portal cannot find my account anymore when I’m logging with my email address I always use. I created a new organization but dev dashboard still returns 403 for me

EDIT:
I was able to login to my partner account (I used to have +2 in email and it seems to have this suffix cut). But even though, I’m still having 403 :confused:

This is still an issue. Come on Shopify, how can you force us all over to this new dashboard then we can’t access it. :rofl: :roll_eyes:

I had to use Incognito mode to access my dev dashboard.

@Liam-Shopify I’m having the same issue for my Stores, I tried the incognito mode, and it still shows me the 403: Forbidde. What is the solution?

@Liam-Shopify I am seeing the same thing as a new user - how long will it take to build my new account so I can access dev dashboard? I am currently getting 403 and paid the registration fee

For anyone else struggling with this, there are store-level permissions for “App development”

But even with all of these enabled, you may still get a 403 forbidden error until you also enable the organisation-level permission “Build and manage apps”