Compliance webhooks circular dependency blocking App Store submission — app ID 413187080193"

Shopify App Store
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1

@ShopifyDevs @Shopify circular dependency blocking App Store submission for app ID 413187080193:

  1. Automated check requires customers/data_request, customers/redact, shop/redact webhooks
  2. shopify app deploy returns “topic is invalid” for all 3
  3. Topics only become valid after Protected Customer Data approval
  4. But approval requires passing the automated check

Protected Customer Data request submitted Aug 31. 3 emails to partnerssupport — no reply in 9 days.

How do I break this loop?

2

Hey @Kapil_Vyas - I checked on our end, and your app shows as submitted for review on September 3, with the latest compliance-webhook and HMAC checks passing. Your protected customer data request also shows as submitted.

Are you still getting the “topic is invalid” error? If so, could you share:

  • Your Shopify CLI version and the [webhooks] section of your TOML.
  • The verbose output from shopify app deploy --verbose.

Please remove any tokens, secrets, or personal data before sharing.

Let us know, and we can take a closer look at anything still blocking you.

3

Hi Alan,

Thanks for following up. I was able to resolve the issue using guidance from the forum. The “topic is invalid” error is gone, and the app is submitted and working as expected.

Appreciate your help!

Best,
Kapil