I have submitted an app and i have gotten “action required” twice. My problem is that i don’t learn from the feedback i get from Shopify.
Befor submission i use cursor to read all the docs and test the app. I also read the requirements myself.
But then something is wrong, and the feedback DOES NOT make me see a pattern or understand something that didn’t understand before. It is pure symptom treatment.
Does someone have any advice?
when you get the “action required” email, reply directly to that thread and ask them to clarify the specific section of the requirements they’re referencing. They usually respond with more detail than the initial feedback gives you. Second, the app review checklist on the docs ( Best practices for apps in the Shopify App Store ) is more granular than what most people read the first time, worth going through it line by line with your app open side by side.
Also if you’re using Cursor to read the docs, make sure its pulling the current version because Shopify updates the requirements fairly often and cached or outdated docs will miss things. The most common rejection patterns I’ve seen are around loading states, error handling on failed API calls, and proper OAuth flow (especially the install redirect). If you share what the specific feedback said I might be able to point you to the exact requirement they’re flagging.
Thanks!
I have attached the “actions” i was required to fix, which i have done. but the question for me was more like how can i use the feedback i get to increase my chances of getting it right the next time instead of they just pointing out a small thing.
Include functional test credentials: ”Fix these core issues with your app: If your app requires login credentials, then the credentials you provide for review must be valid, and grant full access to the app’s complete feature set. Double-check all credentials before submission to avoid issues during review.
Upon testing the login account you have provided we encounter an error while testing the app, credentials shows as invalid.
Build apps without critical errors to ensure review completion.Your app must be free from user interface bugs, display issues, or error pages that fully prevent completion of the review. Web errors such as 404’s, 500’s, 300’s, and etc are not acceptable. Upon opening the app from Shopify admin. The app shows an error.