My app’s Embedded app checks (both “Using the latest App Bridge script loaded from Shopify’s CDN” and “Using session tokens for user authentication”) have been stuck in pending for 24+ hours, blocking my App Store submission.
Details:
- App ID: 400348676097
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- Built with the official Shopify Remix template: @shopifyshopifyshopifyshopify/shopify-app-remix 4.1 + @shopify/app-bridge-react 4.1.6
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- App Bridge is loaded from https://cdn.shopify.com/shopifycloud/app-bridge.js via AppProvider (isEmbeddedApp, apiKey), identical to the current shopify-app-template-remix. My root.tsx matches the official template exactly.
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- The app loads embedded and works correctly: loaders and actions authenticate via session tokens (authenticate.admin), and data loads in the embedded admin.
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- I have logged in and interacted with the app on my dev store multiple times to generate fresh session data.
- Everything appears correctly implemented per the official template. Could someone please manually verify or re-run the embedded app checks so I can submit for review? Thank you.
Update: still stuck 48h+. App used repeatedly on the dev store, App Bridge confirmed loading from cdn.shopify.com/shopifycloud/app-bridge.js via the official shopify-app-remix AppProvider (with data-api-key + preload Link header), session tokens working. Requesting manual verification for App ID 400348676097. Thanks.
Update: I just released a new app version (ai-act-ready-3) via shopify app deploy to try to re-trigger the embedded checks. Despite this, both sub-checks (latest App Bridge from CDN + session tokens) are still stuck in pending after 72h+. The app is confirmed working embedded with session-token authentication. Could a Shopify staff member please manually verify / re-run the embedded app checks for App ID 400348676097? This is the only remaining step blocking my submission. Thank you.
Hey @Velihan_Toptas, thanks for sharing all of the troubleshooting you’ve already done. As it’s been a few days, are your checks still stuck?
For context, the embedded app check isn’t something we can manually trigger, as it relies on the proper signals being sent. Happy to dig in to it with you though if it’s still happening.
Hey @KyleG-Shopify, It turned out my problem was related to the ad blocker; it was automatically resolved once I removed the ad blocker extension. Thank you for your kind offer and your interest.