Embedded app checks stuck pending 30+ hours despite App Bridge CDN in head + session tokens, requesting manual verification

Shopify App Store
1

Hi,

My app’s “Embedded app checks” (both sub-checks: Using the latest App Bridge script loaded from Shopify’s CDN and Using session tokens for user authentication) have been stuck in the pending/spinner state for over 30 hours. Every other preliminary step is green, so this is the only thing blocking “Submit for review”.

Setup (verified against the served production HTML):

  • is the first script in the initial server-rendered , alongside .

  • Built on @shopify/shopify-app-remix with the new embedded auth strategy (token exchange). All in-app requests are Remix fetcher calls that App Bridge authenticates with session tokens; the backend validates them on every request.

  • I’ve interacted with the app repeatedly across multiple days, full page loads through the store admin’s Apps menu plus many authenticated fetcher requests (live product counts, dry-run previews, actual bulk edit runs). Admin API traffic from these sessions is visible in my Dev Dashboard logs.

Could someone check the internal logs for qualifying signals for this app ID and either manually verify the checks or tell me what signal is missing? Happy to provide anything else needed. Thanks!

2

Hey @Arsh_Dogra - thanks for the detailed context.

I took a look at the logs on our end and can see recent embedded activity for the submitted app, with both the App Bridge CDN and session-token signals present. I wouldn’t recommend changing the implementation or reinstalling again right now.

Could you confirm whether both checks are still pending and share an updated screenshot if so? If they are, I’ll pass this along for a closer look at why the qualifying activity isn’t being reflected on the submission page. These checks can’t be manually cleared from our side, but the underlying signals appear to be present.

I’ll keep you in the loop.