Embedded app checks stuck pending for 3 weeks despite verified App Bridge and session tokens (Remix template)

Both “Embedded app checks” on the App Store review page have been stuck pending for about 3 weeks and are blocking submission (Submit for review is disabled):

  • Using the latest App Bridge script loaded from Shopify’s CDN
  • Using session tokens for user authentication

We have installed and interacted with the app on our dev store across many 2-hour cycles over those 3 weeks (loading the app, running scans, applying fixes, navigating between routes) and the checks never flip.

Verified on our side:

  • AppProvider from @shopify/shopify-app-remix/react with isEmbeddedApp and apiKey set; App Bridge loads from cdn.shopify.com and the NavMenu renders in the admin sidebar
  • unstable_newEmbeddedAuthStrategy: true (token exchange); authenticated document loads and fetches all succeed
  • @shopify/shopify-app-remix 4.2.0, @shopify/app-bridge-react 4.2.11

App details:

Could a staff member manually verify these checks or advise on what the checker is not seeing? Happy to provide anything else needed. Thanks!

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