Error while submitting Shopify theme to Theme Store – “The server encountered an error”

Theme Store
1

Hello everyone :waving_hand:

I am trying to submit my custom theme “Aura Premium” to the Shopify Theme Store, but I am facing an issue during the submission process.

When I upload the ZIP file of the theme, Shopify shows this error:

“To submit your theme, fix 1 issue. The server encountered an error, the submission could not be processed.”

What I already tried

  • Fixed errors in config/settings_schema.json

  • Removed comments (// and /* */) from JSON

  • Validated JSON using JSONLint

  • Re-zipped the theme with the correct folder structure

  • Checked that required folders exist:

    • assets

    • config

    • layout

    • locales

    • sections

    • snippets

    • templates

Current situation

Even after fixing the JSON and re-uploading the ZIP file, the same error still appears during submission.

My question

Has anyone experienced this issue before when submitting a theme to the Shopify Theme Store?

Could this be caused by:

  • an invalid schema in a section file?

  • incorrect settings_schema.json structure?

Screenshot 2026-03-12 161950
Screenshot 2026-03-12 1619501919×925 40.5 KB

a problem with the ZIP packaging?

I have attached a screenshot of the error below.

Any help or suggestions would be greatly appreciated :folded_hands:

2

Hi @sahil_maurya

This could be a bug with the submission form - have you connected with direct Shopify support yet?

3

It could be as simple as the name since Aura exists, Ecommerce Website Templates - Free and Premium Themes for Your Online Store. , even if this is your theme