Hidden content behind the editable content of pages?

Hey everyone,

I’m trying to complete the requirements for Built for Shopify.

The team is saying that we have hidden content on in our app when they are reviewing it.

But looking at what they are talking about, it seems to be an internal Shopify tool that’s being shown here and the app iframe seems to be glitching/hiding it.

How do I proceed from here?

This is something that seems to be out of our control.

This is the requirement that they want us to satisfy:

  1. 1.1.1 Meet App Store requirements: Your app must meet the requirements for distributing apps on the Shopify App Store and be free of bugs. Please address the following issues:

    - There is hidden content behind the editable content of pages throughout the app. See this screencast for reference.

Screenshot for reference:

Any help would be greatly appreciated. Thank you.

Hey @jasnlink -

Thanks for sharing this. From the screenshot, the highlighted controls look like the Shopify GraphiQL App UI rather than UI from your app itself.

Just confirming, this doesn’t show at all in your app itself?

A good next step would be to reply through the BFS review/resubmission flow with that context (you should be able to reply in the review itself) and ask the review team to confirm the exact page/path where they’re seeing this. If you’ve tried that already though, just let me know and I can look into things on our end here for you.

Thanks for the reply @Alan_G

The Shopify GraphiQL App UI seems to be appearing when the reviewer is going through our app and appears at the top of the app iframe and disappears as they scroll down

I believe this is leading the reviewer to believe that we are hiding content behind pages of our app.

Thank you for letting me know, I didn’t know you could send replies in the BFS review resubmission, I’ll go ahead and reach out there when we’re ready to resubmit.

Hey @jasnlink - thanks for confirming and sharing the extra screenshots.

Yeah, based on what you’re describing, the best next step would be to include this context directly in the BFS review/resubmission reply and ask the review team to confirm the exact page/path where they’re seeing this, and whether that GraphiQL-looking UI is coming from the review environment rather than your app itself.

If you run into a blocker there or it still gets flagged after you’ve shared that context, feel free to ping me here and I can take a closer look on our end.