Internal Server Error when deploying app via Shopify CLI

I’m experiencing a persistent internal server error when trying to deploy my Shopify app using the Shopify CLI. The deployment consistently fails with an “INTERNAL_SERVER_ERROR” from the App Management GraphQL API.

Could you please investigate these request IDs and help resolve this deployment issue?

Request IDs (multiple attempts):

- 09bbf952-d65b-4d0c-90fe-35313f712454-1753785689
- 500d5fce-078d-4bab-9b70-95b203a38a1a-1753783606
- 894b7644-f2c1-4431-944b-706c53cb3b77-1753783817
- d443cbbf-0c17-498f-bd1f-03ccebe3d1ce-1753785569

Error Details:

 The App Management GraphQL API responded unsuccessfully with errors:

[
  {
    "message": "Internal error. Looks like something went wrong on our end.",
    "extensions": {
      "requestId": null,
      "code": "INTERNAL_SERVER_ERROR"
    }
  }
]

Request ID: 09bbf952-d65b-4d0c-90fe-35313f712454-1753785689

Environment:

  • Shopify CLI Version: 3.83.1
  • Node Version: v20.10.0
  • OS: macOS (darwin-arm64)
  • Command used: shopify app deploy

Hello. Can you share the output of running the command with the --verbose flag?

@Julie_Antunovic
Sure. This is the output with --verbose flag.


npm verb cli /Users/justym/.volta/tools/image/node/20.10.0/bin/node /Users/justym/.volta/tools/image/node/20.10.0/bin/npm
npm info using npm@10.2.3
npm info using node@v20.10.0
npm verb title npm run deploy:shopify:dev
npm verb argv "run" "deploy:shopify:dev" "--loglevel" "verbose"
npm verb logfile logs-max:10 dir:/Users/justym/.npm/_logs/2025-07-30T00_45_25_876Z-
npm verb logfile /Users/justym/_logs/2025-07-30T00_45_25_876Z-debug-0.log

> deploy:shopify:dev
> shopify app deploy

?  Release a new version of crm-dev-remote ?
✔  Yes, release this new version


Releasing a new app version as part of crm-dev-remote

╭─ error ──────────────────────────────────────────────────────────────────────╮
│                                                                              │
│                                                                              │
│  The App Management GraphQL API responded unsuccessfully with errors:        │
│                                                                              │
│  [                                                                           │
│    {                                                                         │
│      "message": "Internal error. Looks like something went wrong on our      │
│  end.",                                                                      │
│      "extensions": {                                                         │
│        "requestId": null,                                                    │
│        "code": "INTERNAL_SERVER_ERROR"                                       │
│      }                                                                       │
│    }                                                                         │
│  ]                                                                           │
│                                                                              │
│  Request ID: be85d4d2-5c16-4efa-ba96-60a03fb91523-1753836353                 │
│                                                                              │
│                                                                              │
│  To investigate the issue, examine this stack trace:                         │
│    at makeRequest (@shopify/cli/lib/node_modules/@shopify/cli/dist/chunk-DF  │
│    ABOPSU.js:27347)                                                          │
│    at processTicksAndRejections (node:internal/process/task_queues:105)      │
│    at rawGraphQLRequest [as request] (@shopify/cli/lib/node_modules/@shopif  │
│    y/cli/dist/chunk-7EV36FNO.js:136561)                                      │
│    at async runRequestWithNetworkLevelRetry (@shopify/cli/lib/node_modules/  │
│    @shopify/cli/dist/chunk-DFABOPSU.js:27402)                                │
│    at async makeVerboseRequest (@shopify/cli/lib/node_modules/@shopify/cli/  │
│    dist/chunk-DFABOPSU.js:27413)                                             │
│    at async retryAwareRequest (@shopify/cli/lib/node_modules/@shopify/cli/d  │
│    ist/chunk-DFABOPSU.js:27500)                                              │
│    at (@shopify/cli/lib/node_modules/@shopify/cli/dist/chunk-7EV36FNO.js:13  │
│    6579)                                                                     │
│    at (@shopify/cli/lib/node_modules/@shopify/cli/dist/chunk-KPFBSWRK.js:30  │
│    309)                                                                      │
│                                                                              │
╰──────────────────────────────────────────────────────────────────────────────╯

npm verb exit 1
npm verb code 1

I’ve already taken the following steps to address this issue:

  • Update Node and npm to their latest versions (Node: v24.4.1, npm: 11.4.2)
  • Re-logged in via shopify auth logout and command shopify app deploy again

After these steps, I executed shopify app deploy --verbose, but the result was the same as before the update.

npm verbose cli /Users/justym/.volta/tools/image/node/24.4.1/bin/node /Users/justym/.volta/tools/image/node/24.4.1/bin/npm
npm info using npm@11.4.2
npm info using node@v24.4.1
npm warn Unknown project config "auto-install-peers". This will stop working in the next major version of npm.
npm warn Unknown project config "shamefully-hoist". This will stop working in the next major version of npm.
npm warn Unknown project config "enable-pre-post-scripts". This will stop working in the next major version of npm.
npm verbose title npm run deploy:shopify:dev
npm verbose argv "run" "deploy:shopify:dev" "--loglevel" "verbose"
npm verbose logfile logs-max:10 dir:/Users/justym/.npm/_logs/2025-07-30T03_56_48_669Z-
npm verbose logfile /Users/justym/.npm/_logs/2025-07-30T03_56_48_669Z-debug-0.log

> deploy:shopify:dev
> shopify app deploy


To run this command, log in to Shopify.
User verification code: XXXX-XXXX
👉 Press any key to open the login page on your browser
Opened link to start the auth process: ...
✔ Logged in.
?  Release a new version of crm-dev-remote?
✔  Yes, release this new version


Releasing a new app version as part of crm-dev-remote


╭─ error ─────────────────────────────────────────────────────────────────────╮
│                                                                             │
│                                                                             │
│  The App Management GraphQL API responded unsuccessfully with errors:       │
│                                                                             │
│  [                                                                          │
│    {                                                                        │
│      "message": "Internal error. Looks like something went wrong on our     │
│  end.",                                                                     │
│      "extensions": {                                                        │
│        "requestId": null,                                                   │
│        "code": "INTERNAL_SERVER_ERROR"                                      │
│      }                                                                      │
│    }                                                                        │
│  ]                                                                          │
│                                                                             │
│  Request ID: 41492446-3f4f-4669-832f-0ad58f28c16b-1753847859                │
│                                                                             │
│                                                                             │
│  To investigate the issue, examine this stack trace:                        │
│    at makeRequest (@shopify/cli/lib/node_modules/@shopify/cli/dist/chunk-D  │
│    FABOPSU.js:27347)                                                        │
│    at processTicksAndRejections (node:internal/process/task_queues:105)     │
│    at rawGraphQLRequest [as request] (@shopify/cli/lib/node_modules/@shopi  │
│    fy/cli/dist/chunk-7EV36FNO.js:136561)                                    │
│    at async runRequestWithNetworkLevelRetry (@shopify/cli/lib/node_modules  │
│    /@shopify/cli/dist/chunk-DFABOPSU.js:27402)                              │
│    at async makeVerboseRequest (@shopify/cli/lib/node_modules/@shopify/cli  │
│    /dist/chunk-DFABOPSU.js:27413)                                           │
│    at async retryAwareRequest (@shopify/cli/lib/node_modules/@shopify/cli/  │
│    dist/chunk-DFABOPSU.js:27500)                                            │
│    at (@shopify/cli/lib/node_modules/@shopify/cli/dist/chunk-7EV36FNO.js:1  │
│    36579)                                                                   │
│    at (@shopify/cli/lib/node_modules/@shopify/cli/dist/chunk-KPFBSWRK.js:3  │
│    0309)                                                                    │
│                                                                             │
╰─────────────────────────────────────────────────────────────────────────────╯

npm verbose os Darwin 24.5.0
npm verbose node v24.4.1
npm verbose npm  v11.4.2
npm verbose exit 1
npm verbose code 1

Ok, we found the issue and are working on a fix. I’ll let you know when it’s deployed.

1 Like

We’ve deployed and tested a fix for this issue, which will work on your current cli version. Thanks for your patience while we sorted it out. I’ll close this thread, but if you continue to experience any errors, please reach out again.

1 Like