Merchants cannot leave reviews

We have noticed that since Dec 2024 (can someone provide an exact date?) merchants of ours are finding much more onerous restrictions on their ability to leave reviews. This is affecting us.

Could Shopify clarify exactly what changed, how this changed?

Also, we’d be grateful for a personal (off forum) message in relation to a similar but more us-specific issue.

Thanks!

Hi Avraham,

We did make changes to prevent stores on trial plans to leave reviews:

DMing you for details on the specific issue you have.