Missing POS Link configuration in the new App setup (POS embedded app no longer visible)

Extensions
1

Hi Shopify Support Team,

I’m currently updating one of our existing public apps and noticed that the new App version in the Shopify Partner Dashboard no longer provides the “POS Link” configuration section that existed in our previous deployed version.

In our older deployed app version, under the “App setup” section, there was a POS Link configuration that looked like this:

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POS:
Embed app in Shopify POS: false

POS Link:
text: SMS Text Messaging For POS
url: https://lazer-sales-text-templates.herokuapp.com/conversations
pos_layout: fullscreen

This configuration allowed our app to appear properly inside the Shopify POS system (accessible from the POS app). However, in the new app setup screen, this POS Link configuration is completely missing — and as a result, the POS embedding is no longer working.

Could you please clarify:

  1. Has Shopify deprecated the “POS Link” configuration section in the new Partner Dashboard?

  2. If so, what is the new method to configure or register a POS embedded app link so that it functions the same way as before?

  3. Is there a migration step or new API required to define the POS extension behavior?

Thank you in advance for your help!

2

Hey POS Links were deprecated quite a while ago now, and will have stopped working, so I imagine that’s why you aren’t able to see them anymore in the dashboard.

POS Legacy Extensions Will Be Deprecated in February 2025 - Shopify developer changelog

POS UI Extensions or App Bridge are the recommended approaches now

1 Like
4

Yes, that would be really helpful — I’d appreciate a step-by-step guide on how to migrate my existing POS Link setup to the new POS UI Extension format.

Our previous app relied on the old POS Link configuration to open a fullscreen URL inside Shopify POS, so any detailed instructions or examples on replicating that behavior with the new extension framework would be greatly appreciated.

Thank you for offering to help!

6

Hey,

Please see the guides I linked and the examples of POS UI Extensions in the documentation. Your POS Links will have been broken for several months as the deadline was earlier this year.