"Not authenticating with session tokens" even though session token authentication is set up

Authentication & Access
1

Hi there,

I’m developing a new app and am using session tokens and Shopify-managed app installations. When trying to submit the app for review, the automated check says “Not authenticating with session tokens - Embedded apps must use App Bridge with session tokens for user authentication. Checked daily. Last check: Thursday at 4:39 pm” even though the app is already using session tokens. It says “checked daily”, however the last check was more than 48 hours ago (Thursday at 4:39pm, it is now Saturday at 7:03pm).

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2

similar issue.

3

Thanks, Tomoyuki! I’ve waited for more than 48 hours (more than 72 hours now) and the error message is still the same (without Shopify re-checking the session token implementation at all, even though the message says “Checked daily”)

4

Hey folks - the app store team are looking into this issue. It’s possible there’s a bug with the submission validation checker.

5

I’m also facing the same issue. Let me know in case of any resolution.

I am unable to submit app for review due to this bug.

6

Same issue here. We:

  1. Have set up Shopify-managed installation with token exchange
  2. Are using the latest script tag-based App Bridge which automatically injects Authorization header in outgoing requests
  3. Are following the session token decoding steps here
7

Hey folks,

Accessing your apps UI/admin panel via a development store should re-trigger this check. I can follow up via DM to devs who are still getting blocked by this.