[ORGANIZATION_DISABLED] Organization is locked

Extensions
1

All I want to do is build a small customer account extension. I don’t have a partner account or organization, I only work on a single store. I have developer permissions for that store. When using the Shopify CLI to scaffold an extension I get this error:

The BusinessPlatform GraphQL API responded unsuccessfully with the HTTP │
│ status 403 and errors: │
│ │
│ “[ORGANIZATION_DISABLED] Organization is locked.”

I have logged out and logged back in to my one account. I get the same error if do shopify app dev --store [mydevstore].myshopify.com

Can anyone help?

2

Hey @Nora - if you haven’t reached out to our support teams yet on this, the best place to reach out to would be:

https://help.shopify.com/

There should be a link there that says “Chat with a human”. They should be able to look into the status of your account and help get you unblocked or get you in touch with my colleagues who can take a closer look into this. If you still need help though after speaking with them, feel free to ping me here and I can take a look. Hope this helps a bit!