Today, I received a deprecation alert in my partner dashboard regarding the Product API (2024-04). I have already completed all the necessary steps to migrate to the new API version, so I’m unsure why this alert is appearing now. I am getting completely crazy…
Is there any error on this? Is a Shopify error?
Is someone suffering the same problem?
Someone can please provide clarification on this?
Any assistance is greatly appreciated.
Hi - when exactly did you complete the migration and stop making calls to the old version?
Hi Liam. Thanks for your reply. I finished the migration 2-3 weeks ago and the alert is shown again. My app has more than 10 years in Shopify and I never had this problem before.
Please, help me with this… Is there any way to identify where the call was made from?
I’ve been trying to figure this out, but I’m completely at a loss. I’m unsure where else to look at this point. Any guidance you can provide would be greatly appreciated!
Thanks again!
Hello again @Liam-Shopify
I apologize for reaching out again, but I’ve noticed that other developers are reporting the same issue in the forum.
Do you happen to have any updates on this matter?
Time is moving quickly, and I haven’t received any response to the open case I submitted to Shopify Support or here in the forum. I’m starting to feel a bit concerned and would greatly appreciate any information you can provide.
Thank you for your time and assistance!
The same issue happened again today, and I still have no idea what’s causing the deprecated API call. I’m stressed because I can’t trace it back to anything specific. The timestamp is set to 12:00 AM (2025-01-27T00:00:00.000000Z), which feels like an error. We definitely need more clarity on what’s going on here.
Same here @Ashfaq … 27th January at 12:00 AM
Do you have some info from the Shopify team? (e.g., forum posts, open case updates, or chat responses?)
I haven’t received any replies to the open case I submitted five days ago, and it seems like no one from Shopify has engaged with the forum thread apart from Liam. I am waiting for some information from him. 
Yesterday, I reached out via Shopify’s chat support, but their response was only that they would look into it. However, based on their initial feedback, it appears the issue is related to the app not being updated (???). I’ve been part of the Shopify ecosystem for over 10 years and have updated the app numerous times, but this situation is truly frustrating.
DMing you now to collect info 
Running into same issue, we are not making any requests to these endpoints, reported at 12:00AM UTC, freaking out how to fix this.
Hi @Liam-Shopify ,
We migrated the /products and /variants REST APIs to GraphQL, and the deprecation logs were no longer visible on the partner API health screen. However, we’re now seeing the deprecation log again. Share more detailed logs that will be helpful to us.
This has to be a bug in reporting, why is everyone’s last detected time always 12:00 AM UTC?
@Gulam_Hussain_Quinn - DMing you now to get info on your app
@Naveen_P - I’ve already connected with you regarding which deprecated calls your app is using
For anyone I can help:
It turns out that my application was indeed making calls to the /products endpoint using the REST API.
Before updating the application, an average of more than 3,000 calls were made to the products REST API, but after the update, only 1-2 calls were made daily. The problem was finding where and why these calls were happening.
For the past 10 days, I have been searching for 15-16 hours a day, trying to figure out where these calls were being made without finding the source, assuming the application was fully updated. I have no success…
Finally, it occurred to me that there might be an outdated script in the application’s backend (merchant backoffice), which was being read from the browser cache and executed in the backend of a merchant’s store.
I pushed an update to the application, forcing all JS scripts to be updated in all browsers and discarding the memory cache. Since this last update, no REST API calls have been made, and it seems that the problem was solved. 
Thanks to @Liam-Shopify for all his support!! I really appreciate it!!
I hope this can help to someone.
Glad you able to figure this out!!
