POS orders with used store credit in partially_paid state

Products and Orders APIs
1

Hey there,

Was there any issue with POS orders having the wrong financial status when some store credit was used? Looks like it’s not happening anymore but a merchant got a few orders like that around end of October.

Example: Order with a $50 total, $3 store credit used. The order financial status was “partially_paid” and had an outstanding amount of $3.

There was only 1 Shopify payment transaction, no sign of a store credit transaction…

2

Hey @yaman.jaiouch - I did a bit of digging into this and don’t see any wider reports of this happening, but happy to look into this. Would you be able to share the order numbers of any examples where you’re seeing this pop up? If you’d prefer to share that info via DM, just let me know too and I can set that up on my end here.

3

Hey @Alan_G, sure here’s some order IDs: 5597201268888, 5600486686872