Hi, I’d like to confirm if it’s permitted to implement a custom post-purchase page feature that displays an MP4 video to customers after checkout. I’ve noticed current apps don’t support this, so I’m considering having a developer build it custom.
Is it allowed under Shopify’s policies to build a custom post-purchase upsell experience with embedded video using the checkout extensibility or other available methods?
Good question @Famous_Egbon
So I assume you’re referring to the Post-Purchase UI Extension, not the TYP/Order Status page.
I believe the reason why there’s no apps on the market for this is because there’s no support for a <Video> component yet.
Here’s a list of available components specifically for Post-Purchase extensions
The closest you can get is setting up a <Link> to an external page that hosts the video.
The other option is the Thank You Page, but since order details aren’t available immediately, it’s not really possible to conditionally display your video based on the order’s line items for example.
You’d have to pick a single video to show all customers regardless of their order’s line items or other details.
The Order Status Page isn’t shown until after the TYP, but it does have the order details available for a dynamic video.
Unfortunately, I’m not seeing an explicit <Video> component for Customer Accounts either
(which include TYP/OSP targets).