Only happens in Google Chrome, other web browser like Firefox does not have this issue. After initial load of the app, move the mouse cursor to the address bar of the web browser, and press Enter (or Return key on the Mac) , then see the app goes into a redirect loop. Demo video : CleanShot 2026-0…

It’s mitigated. Let’s us know if you still see it or something else goes wrong.

@soulchild Can you try to open network tab in the browser and check on `Disable cache`, then reload the page? If the problem goes away, can you load admin as normal without opening network tab?

Yes I have tried enable “Disable cache” , and reload the page , and also tried clicking link inside the app (that links to other page of the app), and it works without problem. After loading successfully, I closed the network tab, and the issue starts appearing again.

Hi @soulchild Can you share a store URL where this is happening?

Hi @Liam-Shopify , this is happening in several stores, with several apps. For example, try to install on Chrome an app like Releasit COD Form & Upsells - Cash on Delivery Form for Dropshipping: Upsells, OTP, SMS | Shopify App Store on any store and you will see how the installation process gets st…

I managed to get this problem even get this with the Shopify GraphiQL app.

This is happening on all stores, here are a few of my development stores that is happening : Vulpes 1 test store Vulpes Demo Dev Store Vulpes Dev Dev production stores : Camera Source | Backup Cameras, Rear Vi…

Thanks folks - I can reproduce this on my side but other folks at Shopify can’t, so it’s possible there’s a geographical element here. We’ve narrowed down what is causing this however and are working on a fix currently.

@soulchild - I’ve also connected with the app review team to let them know the behaviour they flagged is a platform issue on our side and not related to your app.

Thanks Liam. We’ve had merchants reach out about this issue from multiple countries - the app charge creation flow redirecting/not completing is the more critical one. They see a charge activated in Shopify admin, but it doesn’t return back to the app so we’re not able to confirm and track plan chan…

Hi, we’re experiencing a similar issue (embedded apps, legacy OAuth flow). When navigating from the Shopify admin, everything works fine, but sometimes we get an infinite redirect loop on page refresh (F5) or on redirects initiated inside the iframe. Disabling the cache occasionally helps. The issue…

Redirect loop if I press enter on the address bar to load the app again

Authentication & Access

TobiasDalhof February 4, 2026, 1:51pm 32

I can confirm that the problem appears to have been resolved. Thank you!

Redirection to /admin?dialog=true after Billing API approval

Shopify app constantly reloading

Topic		Replies	Views
Shopify app constantly reloading Shopify App Store app-store	4	210	February 4, 2026
Embedded App Reload Loop on Page Refresh / External Navigation Shopify App Store app-store	9	181	February 4, 2026
Shopify app authorization gets stuck in an infinite redirect Authentication & Access oauth	8	590	April 9, 2025
Blank page when refreshing the Shopify embedded apps App Bridge app-bridge , polaris	19	571	March 8, 2026
Infinite app's admin reloads / redirect loop App Bridge app-bridge	16	401	July 24, 2025

Redirect loop if I press enter on the address bar to load the app again

Related topics