Shopify App Review Issue: COD Flow Marked as Checkout Bypass

Hello everyone,

I’m building an app that help merchants to process COD orders faster on their website.
The app flow will be:

  1. Customers fill in their information in the form

  2. They click on a complete purchase button, and will be redirected to official Shopify Checkout

  3. They double check information and complete orders

As I can understand, this process is complience with Shopify requirements.

But when I submit my app, the Shopify team still not approve our app.
Below is the reason they send us:

We’ve noticed that your app captures the customer’s information at product and cart page. This would be considered bypassing checkout. Collection of customer’s shipping and payment data must be within Shopify hosted fields not on forms. See this screencast for reference.

This point is not in the Shopify documentation, so could anybody let me know what should we do?

Thank you in advance for your help! :folded_hands:

It’s part of their terms of service.