Shopify internal error on GraphQL calls

GraphQL Admin API Troubleshooting
1

Hi all, I’m getting:

Shopify internal error:
{
  "networkStatusCode": 503,
  "message": "GraphQL Client: Service Unavailable",
  "response": {}
}
If you report this error, please include this id: 2c91f638-c6dc-4dcb-9cde-932f088e7005-1773748891

on GraphQL Admin API calls. I also see that checkouts across our merchants seem to be having issues. Is there a known problem?

Thanks,

Alex

2

Update - this seems to have resolved itself, APIs are responding and Checkouts working.

3

Further update - still seeing sporadic 503s across various Shopify APIs. Is there a known issue?

4

We had an admin issue the “fixed it’s self” 500 errors recently, nothing reported just yet

5

Seeing this error across multiple Shopify clients across multiple versions of the api, seems sporadic but definetly an ongoing issue

6

For this kind of intermittent error, I suggest you add a retry mechanism.

7

Hi folks - are you still seeing these errors?