Shopify POS mobile app - couldn't load checkout

Partner Discussions
1

Hello,

The Shopify POS mobile app (running on Samsung S21, Android 14) displays an “Couldn’t load checkout” error when I press the “Checkout” button. I updated the app to the latest version but still no luck. Restarting the app/phone does not help. Choosing different products does not help either.

This used to work just fine a few months ago - is this a known issue?

Thank you

Kind regards
Piotr

2

Hi Piotr,

Are the products in your store using cart transform functions to adjust prices?